1. Who We Are
This website is operated by United Vitamins UN Limited, a company registered in England and Wales under company number 16448897, with its registered office at:
1 Connaught Road, Gillingham, England, ME7 4QD.
For the purposes of data protection law, we are the “data controller” of the personal information collected through this website.
If you have any questions, you can contact us at:
📧 contact@unitedvitamins.co.uk
2. Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide Directly:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely via our third-party provider)
- Any correspondence sent to us
b) Information Collected Automatically:
- IP address
- Browser type and version
- Pages visited and time spent on site
- Cookies and usage data (see Section 6)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you about orders, promotions, or updates
- Improve our website and services
- Comply with legal obligations
We will only use your data when we have a legal basis to do so, including:
- Performance of a contract (e.g., fulfilling your order)
- Legitimate interests (e.g., improving our service)
- Consent (e.g., marketing communications)
- Legal obligations (e.g., tax or accounting records)
4. Sharing Your Information
We may share your data with trusted third parties including:
- Payment processors (e.g., Stripe, PayPal)
- Delivery partners and couriers
- IT and hosting providers
- Professional advisors (e.g., accountants or legal advisors)
- Law enforcement or government bodies when legally required
We never sell your personal data.
5. How Long We Keep Your Information
We retain personal information only for as long as necessary:
- Customer records: up to 6 years for tax/legal purposes
- Email correspondence: up to 2 years
- Marketing consent: until you unsubscribe
6. Cookies & Tracking
We use cookies to:
- Improve website functionality
- Analyze traffic and usage
- Personalize your shopping experience
You can manage or delete cookies via your browser settings.
For more information, see our [Cookie Policy].
7. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or incomplete data
- Request deletion of your personal data (“right to be forgotten”)
- Object to processing or request restriction
- Withdraw consent at any time (for marketing, etc.)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
You can exercise any of these rights by contacting us at contact@unitedvitamins.co.uk.
8. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, secure hosting, and access control.
9. International Transfers
We generally store and process your data in the UK or EEA.
If we transfer data outside the UK, we ensure it is protected under appropriate legal safeguards (e.g., Standard Contractual Clauses).
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we’ll update the “Effective Date” at the top of this page.
12. Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact:
📧 contact@unitedvitamins.co.uk
📬 United Vitamins UN Limited
1 Connaught Road, Gillingham, England, ME7 4QD